Jewelry is crafted primarily from high-quality 304L stainless steel, making it hypoallergenic, nickel-free, and lead-free—safe for sensitive skin and suitable for everyday wear.
We offer several elegant finishes:
● Silver: Polished 304L stainless steel
● Gold & Rose Gold: 18k IP (Ion Plating) for a durable, long-lasting shine that resists tarnishing

Our gold and rose gold jewelry is not made from solid gold. Instead, these items are crafted from high-quality 304L stainless steel, which is then coated with a durable layer of 18k gold or rose gold using advanced ion plating (IP) technology. This ensures a beautiful, long-lasting gold appearance—at a more affordable price than solid gold.
Key features:
● Premium 18k gold/rose gold IP plating
● Hypoallergenic and nickel-free
● Tarnish-resistant and suitable for everyday wear

For the best engraving results on your jewelry, your uploaded photo should meet the following guidelines:
● High Resolution: The image should be clear, not pixelated or blurry.
● Well Lit: Avoid dark shadows or overexposure; good lighting helps bring out details.
● Simple Background: A clean background and a clear, distinct subject work best.
● Proper Positioning: For portraits, the subject should be centered and front-facing.
We understand that sometimes you may only have a cherished or older photo available (such as for memorials). Our expert design team will do their utmost to enhance and adapt your image for engraving.
If your photo isn’t suitable for high-quality engraving, we’ll place your order on hold and contact you for a better version before moving forward. This ensures you and receive the best possible results.

We accept photo files for engraving in the following formats and size requiremements
If you are uploading the photo
● Accepted formats: PNG, JPEG, JPG
● Minimum size: 1000 x 1000 pixels
● File size: Under 2MB
● Background: The image must have a non-transparent background

At Paws In Jewels, we are dedicated to delivering exceptional quality and satisfaction with every personalized product we create. Our commitment is to ensure that each item you purchase meets our high standards and yours. 
**We do not accept returns** - Given the personalized nature of our products, we do not accept  returns. 
Made Just for You: Each Paws In Jewels product is crafted based on your unique choices, from  product color to engraving details. Due to this highly personalized process, we are unable to accept returns. This ensures every customer receives a product made specifically for them, fresh and untouched. 
Paws In Jewels Quality Assurance: We pride ourselves on the precision and care put into every item. Should there be an error on our part—be it the wrong product color, a scratched product, mis engraved details, incorrect names, or any discrepancy with your order—we pledge to remake and reship the product at no additional cost to you. While we cannot consider refunding orders, our commitment is to rectify our mistakes swiftly and satisfactorily at our own cost, whenever the issue occurred from Ownprint’s end. 
If the issue did not occur from Paws In Jewels end, e.g. you our customer, adds the wrong engraving info, details for the order, shipping address, any issue that did not occur from our end, Paws In Jewels is not responsible for reproducing the order at our own cost. 
No Refunds, Infinite Support: While we maintain a no-refunds policy due to the customized nature of our products, our priority is your complete satisfaction. Should you have any concerns with your order, we are open and eager to work with you to find a resolution. Whether it's a remake at our expense for our errors or assistance in understanding any issue, we're here to support you. 
Customer-Centric Approach: We understand that every situation is unique. Should you 
encounter any issues or have special circumstances, we encourage you to reach out to our customer service team. We promise to listen, understand, and explore all possible avenues to address your concerns, demonstrating our commitment to your happiness with our products. 
Crafting a Better Experience: Paws In Jewels aims not just to meet but to exceed your 
expectations. This policy is crafted with your satisfaction in mind, balancing the personalized nature of our products with a robust support system to address any concerns. We value your trust in us to create personalized items and are committed to ensuring a positive experience from start to finish. 
If you have any questions or concerns please feel free to contact our support team at 
‘support@pawsinjewels.com